Frequently asked questions

Lab-grown diamonds are diamonds: they have the same chemical, physical and optical properties as mined diamonds, but they're grown in a laboratory instead of mined from the earth. Every lab-grown diamond we sell is IGI-graded, and its report identifies it as laboratory-grown.

They look and wear the same. Lab-grown diamonds typically cost noticeably less than mined diamonds of similar size and quality, so you can often choose a larger or higher-grade stone for your budget. They’re also grown without mining.

Yes. Lab-grown diamonds are as hard and durable as mined diamonds (10 on the Mohs scale) and are made for everyday wear.

The International Gemological Institute (IGI) is one of the world’s leading independent diamond grading labs. An IGI report documents a stone’s shape, carat weight, color, clarity, cut and measurements, and confirms it is lab-grown.

Every center stone is IGI-graded, and we’ll share the report for your specific stone before you commit. Smaller accent stones (such as halo or pavé stones) are not individually graded.

Every IGI report has a unique report number, and the same number is laser-inscribed on the lab-grown diamond’s girdle. Enter the number at igi.org’s “Verify Your Report” page (igi.org/verify-your-report) to see the official record, then compare it with your report. We’re happy to walk you through it.

The designs on our site are inspiration. Custom work is our specialty, so most pieces are made to order around your vision. Ask us about stones we currently have available.

1. Tell us what you have in mind: the piece, style or inspiration photos, stone shape and size, metal, ring size, budget and any date you’re working toward.
2. We help you choose your IGI-graded lab-grown diamond and confirm the design details.
3. We provide your quote and share the design with you. You approve the design before anything goes into production. (We don’t necessarily use CAD renderings for every piece.)
4. Once you approve the design, a 50% deposit starts production, and your piece is crafted.
5. The remaining balance is due once your ring is completed.
6. Your finished piece is delivered with its IGI report.

Payment details are on our payment page. Questions about returns or refunds? See our Returns & Refunds page or email liam@olddadtx.com.

Timing depends on the design, the stone and the season, but we aim to have most pieces completed within a few weeks. We’ll give you an estimated timeline with your quote.

We work with all metals, including yellow, white and rose gold and platinum. Just tell us what you’d like.

A local jeweler can size you in minutes, which is the most accurate option. Resizing is included.

You can pay securely on our payment page:

• PayPal: credit or debit card, Venmo, Apple Pay or Google Pay
• Stripe secure link: card, Cash App Pay, Klarna, Amazon Pay, Apple Pay or bank payment

No. Custom pieces require a 50% deposit to begin, and the remaining balance is due once your ring is completed.

Yes. Klarna is available through our Stripe checkout. See our payment page for current options.

We’re based in the Dallas–Fort Worth area (Roanoke, TX) and serve customers throughout DFW. In-person meetings are available in the DFW area. Just reach out to set one up. Our mailing address is PO Box 1095, Roanoke, TX 76262.

In-stock loose lab-grown diamonds can be returned within 30 days of delivery or pickup for a refund to the original payment method, in original condition and with the IGI report, while custom, made-to-order, engraved, and resized pieces are final sale. See our Returns & Refunds page for how to start a return and for exchanges.

For shipping, email liam@olddadtx.com and we'll answer your question directly. Returns are covered on our Returns & Refunds page, and jewelry made or sold by Old Dad TX LLC includes our 1-Year Limited Warranty.

Email is the best way to reach us:

• liam@olddadtx.com
• hello@4everujewelry.com

Please include your phone number in your message so we can call you back.

You can also reach us here:

• WhatsApp: +1 313-364-9455
• Instagram, Facebook, X and Pinterest: @olddadtx
• Mailing address: PO Box 1095, Roanoke, TX 76262